We’re sorry your order didn’t work out, so let us make things right. First, read through our return policy. At Jbeka.com we take great pride in our reputation for quality and excellent value. If you are not satisfied with your product, just contact us within 5 days of receiving your product and then you have 14 days to return your product to us.
YOU’VE GOT 3 SIMPLE OPTIONS:
Receive a Jbeka.com store credit for the amount of your return and a 15% restocking fee may apply.
Receive a refund back to your original payment method, minus a FREE shipping fee and a 15% restocking fee.
I Love it but need a different size, color, or pattern? We’re happy to exchange as long as that item’s still in stock.
All refunds are subject to a 15% restocking fee. Refunds are for the cost of the merchandise only and do not include the shipping cost. Orders with free shipping will have actual shipping deducted on top of restocking fee.
Breakdown of what is required of you to make a return.
- Original condition (Unworn, unwashed with original tags and packaging).
- Shipping fees will not be credited unless we messed up on our end.
- Exchanges can be done using your store credit. Once you get your code, just place a new order at Jbeka.com.
- Processing refund takes us a few days, so please be a little patient with us.
- Non-refundable (Special Order Items, Accessories, used or altered).